Interpretation and Definitions

Interpretation:

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

 Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SKVARE HITECH PRIVATE LIMITED with its office located at Address: Unit 569. No. 11/23, Muthsandra main road, Madhuranagar 2nd Stage , Varthur, Bengaluru; KA 560087

Services refer to the courses offered for sale on the Service.

Orders mean a request by You to purchase courses from Us.

Service refers to the Website.

 

Website refers to Skvare Hitech Private Limited, accessible from https://skvaretech.com/.

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

 

By email: support@skvaretech.com

The following terms are applicable for any products that You purchased with Us.

 

 

 

Partial Refund Policy

 

Our company provides online services and is committed to customer satisfaction. If for any reason you are not satisfied with our services, we offer partial refunds under certain circumstances. Please note that partial refunds are not guaranteed and will be assessed and processed only after our company has thoroughly analyzed the issue raised by the customer.

 

 

 

Eligibility for Partial Refund:

 

If a service is not provided as described on our website, or if it is not functioning properly, you may be eligible for a partial refund.

 

If you cancel a service before it is completed, you may be eligible for a partial refund based on the amount of work that has been completed.

 

If you experience technical difficulties that prevent you from accessing the service, and our customer support team is unable to resolve the issue, you may be eligible for a partial refund.

 

How to Request a Partial Refund:

 

Contact our customer support team within 14 days of the issue occurring or cancellation.

 

Provide a detailed explanation of the issue or reason for cancellation.

 

Our team will review your request and determine if you are eligible for a partial refund.

 

If approved, you will be required to provide relevant information such as proof of purchase and any other.

 

 

 

Partial Refund Amount:

 

The amount of the partial refund will be determined based on the extent of the service provided and the amount of work completed.

 

Partial refunds will only be issued in the form of store credit or the original payment method.

 

Refunds will be processed after approval.

 

 

 

Exclusions:

 

Refunds will not be provided for services that have been completed as described on our website.

 

Refunds will not be provided for services that were cancelled due to customer’s change of mind.

 

Refunds will not be provided for services that were cancelled or terminated due to violation of our terms of service.

 

This Partial Refund Policy is subject to change at any time without notice. If you have any questions or concerns, please contact our customer support team.

 

 

 

 

 

No-Refund Policy

 

Our company provides online services and is committed to customer satisfaction. However, due to the nature of our services being digital and accessible immediately upon purchase, we do not offer refunds.

 

By purchasing our services, you understand and agree that all sales are final and no refunds will be provided. This policy applies to all purchases, including but not limited to, single services and subscription plans.

 

Exceptions to this policy may be made in the case of technical difficulties that prevent the customer from accessing the service and the customer support team is unable to resolve the issue. In such cases, the customer may be eligible for store credit or a partial refund, which will be determined on a case-by-case basis.

 

This No-Refund Policy is subject to change at any time without notice. If you have any questions or concerns, please contact our customer support team.

 

 

 

Terms and Conditions for Credit Card Payments.

 

By choosing to make a payment using a credit card, you agree to the following terms and conditions:

 

 

 

Authorization: By entering your credit card information and submitting the payment, you authorize our company to charge the amount indicated on the payment page to your credit card.

 

 

 

Payment Processing: All payments made through our website are processed through a secure, encrypted payment gateway. Your credit card information will be transmitted securely to the payment gateway and will not be stored on our servers.

 

Refund Policy: Our refund policy, as stated on our website, applies to all credit card payments. If you are eligible for a refund, it will be processed in accordance with our policy.

 

Currency: All payments must be made in the currency indicated on the payment page. Our company is not responsible for any conversion or exchange rate fees charged by your credit card issuer.

 

Billing Information: You agree to provide accurate and complete billing information, including your name, address, and credit card information. You also agree to promptly update this information if it changes.

 

Card Verification: Our company may use card verification systems to validate the authenticity of the credit card used for payment. In some cases, additional verification may be required to process the payment.

 

Disputes: In the event of a dispute regarding a credit card payment, you agree to first contact our customer support team to resolve the issue. If the dispute cannot be resolved, you agree to resolve in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996.

 

Responsibility: You are responsible for ensuring that the credit card used for payment is your own and that there are sufficient funds available to cover the cost of the payment. Our company is not responsible for any overdraft fees or charges incurred as a result of a payment made through our website.

 

Changes: Our company reserves the right to change these Credit Card Payment Terms and Conditions at any time without notice. Your continued use of our website and payment system constitutes your agreement to any such changes.

 

This Credit Card Payment Terms and Conditions constitutes a binding agreement between you and our company.

If you have any questions or concerns, please contact our customer support team at skvaretech.com